At Rodewave, we stand behind the quality of our products and are committed to providing our customers with peace of mind. Our warranty policy is in accordance with EU regulations, ensuring that you receive the utmost satisfaction with your purchase.


Duration of Warranty:

  • All products sold by [Your Company Name] come with a standard warranty period of 2 years from the date of invoicing, unless otherwise specified.


  • Our warranty covers manufacturing defects and faults that arise during normal use of the product.
  • It does not cover damages resulting from misuse, negligence, accidents, unauthorized modifications, or improper installation.


  • Certain spare parts may have warranty terms specified by the manufacturer. These terms will be communicated to you at the time of purchase.
  • The warranty for spare parts may differ from the standard 2-year warranty and will be outlined in the product documentation.

Initiating a Warranty Claim:

  • To initiate a warranty claim, please contact our customer service team with proof of purchase, such as the invoice or receipt.
  • Our team will guide you through the process and assist you in resolving any issues with your product.

Resolution of Warranty Claims:

  • If a manufacturing defect or fault is confirmed, we will repair or replace the product at no cost to you.
  • In cases where repair or replacement is not possible, a refund or store credit may be issued at our discretion.

Important Note:

  • The warranty period begins from the date of invoicing, as indicated on your purchase receipt.
  • Please retain your proof of purchase for warranty claims.

Your satisfaction is our priority. If you have any questions or concerns regarding our warranty policy, please don't hesitate to contact us.

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